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Your CV Will Soon Be As Relevant As a Fax Number
Value CreationMost job postings still hire for knowledge and skills — exactly the things AI agents already excel at. It's time to start hiring for judgment, empathy, and ethical backbone instead.
Read: Your CV Will Soon Be As Relevant As a Fax Number -
The Post-Headcount Era: Why Your Next Best Employee Doesn't Have a Pulse
Value CreationA systematic comparison of human employees and AI agents across 48 dimensions – and why the future belongs to organizations that stop counting heads and start counting capabilities.
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The Hybrid Team Revolution: Why Professional Services Need to Rethink Everything
Value CreationThe equation Output = Hours × People is breaking apart. AI agents now work alongside humans in creative agencies and IT services firms, delivering 5x productivity. But the tools we use to manage these businesses haven't caught up. This is the case for rethinking professional services from first principles.
Read: The Hybrid Team Revolution: Why Professional Services Need to Rethink Everything -
The People Who Shaped My Journey
Value CreationFrom Hamburg school teachers to VMware and Red Hat leadership, from founding Bright Skies to its Rackspace exit—a personal reflection on the mentors, bosses, and colleagues who shaped my career as an entrepreneur, investor, and IT professional.
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How IT Service Providers Can Manage Their Services Like Products
Value CreationTransform custom IT services into standardized product offerings for better efficiency and scalability.
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How Small IT Managed Services Providers Can Build a Lead Funnel on a Budget
Value CreationFive cost-effective strategies for small MSPs to acquire new customers without breaking the bank.
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Rethinking Company Valuations: The Case Against EBITDA
Value CreationWhy EBITDA-based valuations can be misleading and a more practical approach to valuing businesses.
Read: Rethinking Company Valuations: The Case Against EBITDA